Imperial Connection, Austria

imperial-connection-austria
 
Imperial Connection was founded in 2002 by us, Johanna Schmikal and Uli Beck. Our love of DMC business has grown over many years and we have put together a team of professional MICE experts with the same attitude: our most important attributes are the ability to listen and think, we enjoy our work and always use a personal touch. Our aim is your success!

The company name was created with a special intention: Imperial stands for the Imperial Cities of Austria we operate in and Connection stands for the partnership we want to offer. Let us be your direct link to the beautiful and trendy cities of the former Imperial Empire of the Habsburgs.

The Business

Imperial Connection is a fully licensed and registered DMC, a bit old-school maybe, because we understand that we have to manage all the services within a destination. MICE Business is our main focus, but we’ve learned and worked in all divisions of an Incoming Travel Agency which means we have vast experience in all aspects of the travel trade.

We see ourselves as your local representative and will be involved as much or as little as you wish. Our local partners are carefully chosen and after so many years in business, we have formed close relationships with a wide variety of the most outstanding suppliers – only the best of the best are good enough to ensure our clients experience the highest quality, value and service. Each of us is enthusiastic, professional and experienced and you will have one of us as your partner from the very first contact to final invoicing, as we are dedicated to each project we run. During preparation and supervision of your event we will be there for you 24hrs/7days a week – your event is our event.

We are your one-stop-partner for all meeting, incentive, congress and event services in Austria and our local expertise will ensure that your programmes are planned and executed smoothly. Would you like to meet a historical figure? Have backstage meetings with professionals in museums, venues or at shows? Explore our fantastic cities and dine in the most interesting places? Having a friend here, who will tell you about all that, means working with an Imperial Connection team member!

Clients include:

What our clients say:

Dear Uli, I wanted to write you to thank you and Renate for your amazing support both prior to and during the recent Cap Gemini event. I absolutely loved working with Imperial Connection, you deliver over and above, we feel like one big team now! We would also like to pass our sincere thanks to all the drivers we had for the weekend, I know times were changed and delayed at times, I was very grateful for the flexibility where needed. Having had the “experience” in January that we did, it was so nice to come back and enjoy Vienna for what it truly has to share. If I was ever to return I will certainly be in touch to look to work with you again.
Rebecca Hyson, Venues Event Management
Dear Uli,
I would like to take this opportunity to thank you and your team at Imperial Connection for the tremendous effort put forth and the superior service you provided in the organization of our Annual Conference in Vienna. During the course of our working relationship, I had the pleasure of your competence and commitment to your roles and responsibilities. I also had the pleasure of making a new friend. Uli, it has been a pleasure working with you and I wish you continued success.
Karen, AON
Imperial Connection’s staff assisted me every step of the way, supplying a range of services from transport to translation. All of these services were made easily available at very reasonable fees. They also understood the importance of the smaller things, such as allowing for dietary requirements and their flexibility during the event was excellent. All of my requests – no matter how obscure – were fulfilled immediately – meaning I could get on with my duties at the Vienna conference. This event was one of the smoothest I have been involved in and part of this success was due to the excellent service I received from Imperial Connection. I have no hesitation in recommending them and I can only hope that I have the fortune to find similar agencies in other countries. I will also be recommending them to any of my colleagues.
Sarah, Euro Meeting
Dear Johanna, I have been meaning to write to thank you for all of the hard work you and everyone at Imperial Connection did to make our visit such a success. As you learned first hand, mine is a rather unusual group who needed to be handled differently than you would a corporate or incentive group, and you adapted with, what appeared to be, great ease. You also learned first hand that we are a group that tends to make last minute decisions and changes. The clients are all people who have presided over their own companies and are used to having people make their dreams and ideas into realities. Again you came through. And finally, let me congratulate you on your professionalism and thoroughness. In your business you must not only know your city completely, but also have a circle of contacts that can give clients special experiences that other visitors won’t have. And you did. Everyone who was on the trip was thrilled.
Mike, The Hunting Society

 

Memberships, Accreditation

We are proud member of the Vienna Convention Bureau and the ÖRV (Austrian Travel Agent Association).

Internationally we are members of the global networks “World of DMCs”, “World of Incentives” and “WATA” (World Association of Travel Agencies), fulfilling all the strict criteria.

Financial Event Security Measures

We have successfully operated since 2002, have all relevant insurances covered and are up-to-date with necessary additional insurances for individual events. We have a Risk Management plan set up and for all of us, the most important thing is our partners and clients safety.

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